Services.
Implementation Services
Sideru Consulting provides comprehensive implementation services for a range of popular CRM and Marketing Automation (MA) platforms including Salesforce Sales Cloud, Salesforce Marketing Cloud Account Management (formerly Pardot), and HubSpot Sales Hub, Marketing Hub, Service Hub, and CMS Hub. We carefully shape these solutions to match your unique business requirements, and provide expert guidance through your adoption, onboarding and initial campaigns.
Strategic Consultation
Going beyond implementation and initial campaigns - Sideru specializes in aligning your customer engagement tools to your goals. Our tailored strategies are designed to optimize customer engagement, enhance pipeline management, and boost retention rates. Leveraging data-driven insights, we empower you to measure performance, refine strategies, and achieve continuous improvement in your sales, marketing, and customer service initiatives. With our expert consultation services, you gain a strategic partner committed to your long-term success.
Training
From mastering the basics to navigating complex configurations, Sideru Consulting delivers customized training resources that directly address client-specific CRM and MA configurations, pain points, and objectives. Our multimodal training approach includes comprehensive on-site and/or virtual sessions, step-by-step guides, and training videos. All are grounded in a hands-on curriculum, designed to transform your team from end-users to power-users, capable of unlocking the full potential of these tools to drive efficiency and success in their roles.
Support
Sideru Consulting offers dedicated support services designed to provide our clients with ongoing guidance and troubleshooting, ensuring that your CRM and MA platforms continue to serve as robust assets in your business arsenal. Whether it's technical glitches, user adoption challenges, or a need for periodic system optimization, our expert support acts as an extension of your in-house resources, committed to keeping systems running smoothly and resolving issues quickly. Our proactive support strategy not only fixes immediate concerns but aims to prevent future challenges, enabling clients to maintain a consistent focus on core business goals.